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Mediation therapist in Sandton

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Communication as a solution to their problems

We often associate our happiest memories with the people we love the most. And at the same time, our closest relationships are also where our deepest hurts arise. The closer we are to a person, the more inevitable disappointment and hurt are. When we are children we can hardly protect ourselves – especially in the family children are exposed to injuries. In adulthood, injuries put a heavy strain on interpersonal relationships.

Mediation helps to address injuries and conflicts, to understand each other better and to develop ideas on how the quality of the relationship can be improved. It is particularly suitable when the following factors apply:

All parties would like to find a common way forward, but are finding it difficult to connect with one another at the moment and do not know how to proceed.
All parties want to exchange views, but at the moment communication leads to disputes or hurt.
The relationship is going through a period of change and all parties want to make it as caring and respectful as possible.

What is mediation?

The mediation process consists of several steps:

What is important to us?The mediator creates secure framework conditions for the mediation and pays attention to respectful interaction and appreciative communication.
What do we want to change?The mediator asks about the goal of the mediation and how one will recognise that the mediation was successful.
How is the relationship at the moment? The mediator asks all parties specific questions to find out how they feel about their relationship at the moment, what challenges and problems they are experiencing.
Which topics are repeated?The mediator identifies specific themes that can be used to describe underlying reasons for current conflicts and underlying needs.
Which new ways are possible?The mediator initiates the process of finding a solution and discusses concrete suggestions as to what the relationship can look like in the future and what is necessary for this.
How to proceed?The mediator bids farewell to all parties by making certain agreements and everyone agreeing on concrete next steps.

Through mediation, a form of communication is practiced that contributes to a solution and can be helpful in further conflict situations. Mediation can help in the following relationships and situations:

Marriages and partnerships – entrenched conflicts, relationship crises and the process of divorce or separation.
Parents and their adult children – lack of belonging, support or trust, as well as old disappointments and hurts that limit the relationship today.
Siblings – distance and longing, perceived inequality or injustice, and conflicts over responsibilities, parental care, or inheritance.
Other family members – specific conflicts and tensions that limit or affect the entire family system.
Teams in a professional context – low cohesion, lack of cooperation, gossip or conflicts.